📘 How it worksThe “?” button

What you'll find in the console's help menu, depending on the screen you're on.

  • Admin
  • Agent
  • ⏱ 1 min
  • Updated October 6, 2026

Where it is

The "?" sits in the console's top bar, next to your account. Tap it to open a menu with what helps on the screen you're on. Anything it opens in the Help Center opens in a new tab, so you don't lose your work.

Help with this screen

Help with this screen opens the article that explains what's in front of you. If the screen has no article of its own, it opens the matching section of the Help Center.

Show me how

Some screens add Show me how: a short tour that walks you through the real screen while you do it yourself. There are tours for creating a property, setting up your site, inviting your team and connecting a portal; the last three are admin screens. On a phone, the same option opens the article instead.

Getting started and the Help Center

While you still have a Getting started step left, the menu offers it: it takes you to Home and shows the list again, even if you dismissed it. Each step has Show me or Open to do it and How? to read its article. At the bottom of the menu, Help Center opens every article.

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